The future of retail is today and it’s now! We are living in the era of immediacy, friction lessness and the Boom of the customer...
Need to get your head in the game?
Customer experiences to reimagine
Managing commercial activity is becoming increasingly complicated and time-consuming. The increasing number of parameters to be considered, the large amount of data, the increasingly fierce competition and the more than ever unpredictable future make commercial decision making a real headache. The room for error is limited and a wrong commercial decision can mean the death of your company. What to do? What solutions should you adopt?
Did you know that the website www.fortunebusinessinsights.com reports that the global customer relationship management (CRM) market is expected to grow from $63.91 billion in 2022 to $145.79 billion by 2029, at a CAGR of 12.5%.
Covid-19 has played a significant role in accelerating this trend.
The strategic and operational support you are looking for
Having a CRM for your sales teams is crucial to better control their sales pipeline.
It is a reliable way to keep an eye on the progress of team players based on up-to-date information. In addition, a good CRM helps to monitor the performance of products and campaigns launched and to make the necessary adjustments in time. Another advantage is that it saves time: relieved of some administrative tasks, your salespeople could spend more time understanding their customers and achieve more sales. You will probably agree with the result of our third edition of the SME trend report which cites lack of time as the main constraint of SME managers in France. The finding should be similar elsewhere.
As a Salesforce partner in Tunisia, Timsoft offers you a revolutionary tool from this giant: SalesCloud
6 Benefits of using SalesCloud
Looking for one last reassurance that you’ve made the right choice with SalesCloud? These benefits should not leave you indifferent.
Choose a modular omnichannel platform that covers all your Customer, Sales, Inventory & Supply Chain business needs
Do you want to take a modern, 360° approach to manage your customer relationships and turn them into a competitive advantage? Our solution is at your disposal.
The solution has received worldwide recognition. Did you know that SalesCloud has once again been named the leader in Sales Force Automation (SFA) in Gartner’s Magic Quadrant report (awarded for the fourteenth year in a row)?
What is behind this masterpiece?
Salesforce Sales Cloud is a CRM platform designed to support your sales representatives and sales departments. Conceived as a customisable SaaS product, this tool brings together all your customer information in an integrated platform. In concrete terms, marketing, lead generation, sales, customer service and business analytics data are centralised and accessible at the click of a button. No more lost information, no more hours spent searching for a specific piece of data or compiling a report tracing sales history over several years.
It’ s easy to access via a browser and even a mobile application. Is it user friendly you ask? You should know that SalesCloud has a real-time social feed setup. It allows teams to collaborate by sharing information or asking questions to the user community.
Are you still wondering whether it’s time to invest in a high-performance CRM tool? Join our clients such as Michelin or Accord Hotels.
In-house developed solution that connects the different customer touch points.
A 100% proactive and customer-centric approach, offering a quality experience that nurtures their needs and aligns with their expectations.
Timsoft DRX, intervenes in several phases of the customer journey including the sales phase, it facilitates the obtaining of insights and customer histories and especially allows to engage with them and to identify the worth of each of them and to attract even more of them to increase sales and improve the brand image.
Timsoft DRX features:
- Manage leads and deals
- Generate detailed customer history reports
- Create customer loyalty programmes
Benefits of Timsoft DRX:
- Increase profitability per customer
- Understand, anticipate and manage customer needs
- Facilitate access to information about customer needs
Timsoft Group is an expert in analysing, modelling and visualising the most complex information from a variety of sources. You can judge our credibility by our many collaborations with key players in the service and trading industries.
Data management is part of our DNA, let us deliver it to you.
With twenty years of proven international experience, your partner for success Timsoft gives meaning to your digitalization projects and accompanies you in realizing your most ambitious expansion strategies.
With our expertise in the services and trade sector, we are committed to delivering top quality technological assets in line with your major digital transformation projects. Together, we will transform your plans on paper into real actions.
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