Together with Salesforce,
take your customer journey
to the next level
Together with Salesforce,
take your customer journey
to the next level
Timsoft & Salesforce
Salesforce bridges the gap between businesses and customers with innovative cloud solutions that support every step of the customer journey.
At Timsoft, our deep Salesforce expertise sets us apart, making us a key player in transforming and strengthening your customer experience.
Meet your customers' needs at the right moment.
With Salesforce solutions, every interaction hits the mark, whether it's targeted ads, expert advice, or personalized service, ensuring a seamless and exceptional customer experience.
Certified expertise with a global reach
Backed by a worldwide network of certified Salesforce experts, especially in Retail, we design, implement, and support the best Salesforce strategies for your business. But we don’t stop at technology; we take the time to understand what makes your company unique.
Take your business to the next level with our salesforce services
At Timsoft, we know that every business has its own unique needs when it comes to implementing and making the most of Salesforce solutions.
Implementation and setup
Our experts guide you through the Salesforce implementation process, tailoring the platform to fit your specific needs. We ensure everything runs smoothly from day one.
Customization and development
Our certified developers adapt Salesforce to your exact needs, whether it’s custom applications, third-party integrations, or workflow automation.
Training and ongoing support
Success with Salesforce doesn’t stop at implementation. We train your teams to make the most of it every day and provide continuous support to troubleshoot issues and refine your processes.
CRM strategy and consulting
Our CRM experts work with you to craft a tailored strategy. Whether it's streamlining processes, enhancing marketing campaigns, or elevating the customer experience, we help turn your vision into reality.
Commerce Cloud
Our team specializes in implementing and optimizing Salesforce Commerce Cloud (SFCC), delivering tailored e-commerce solutions that boost sales and enhance the customer experience with advanced personalization and seamless integration.
Certified consultants
Successful projects
Our Salesforce solutions
Explore a range of Salesforce products designed to elevate every aspect of your business.
Commerce Cloud
offers a complete, unified e-commerce solution seamlessly integrated with your CRM. From digital storefronts and customer acquisition tools to analytics, operations management, payments, and built-in applications, it’s everything you need to grow and retain your customer base.
Sales Cloud
Sales Cloud is a powerful sales automation tool that helps businesses close deals faster and more efficiently. It equips your teams with all the essential features and data they need centralized in one intuitive platform, to drive smarter, more effective sales actions.
Service Cloud
Service Cloud is a customer service platform designed to help businesses manage and resolve customer inquiries efficiently. With tools for case management, knowledge base creation, omnichannel support, automation, and analytics, it ensures seamless and proactive customer service.
Marketing Cloud
Marketing Cloud is a powerful digital marketing platform that unifies customer data, automates campaigns, delivers real-time personalization, connects lead generation with account-based marketing, and optimizes performance insights, driving smarter growth.
Order Management System (OMS)
The Order Management System captures, processes, and delivers customer orders from any channel. Track orders, manage inventory, and optimize fulfillment—all within a single, customer-focused solution designed for efficiency and sustainability.
Success stories in action
Customer insights & IT Retail evolution
Timsoft implemented the Salesforce suite for Ahmed Seddiqi, providing a 360° customer view across all business lines and sales channels. Using MuleSoft, we optimized data management while also supporting the strategic evolution of their IT retail ecosystem—integrating Cegid for point-of-sale operations and SAP for back-office management.
E-commerce excellence in strategic regions
Timsoft supports Philip Morris International across key markets (UAE, Bahrain, Jordan, Saudi Arabia, South Africa, Kuwait) with a dedicated team of Salesforce Commerce Cloud experts. We drive innovation, development, and provide 24/7 IT support through our delivery centers in Eastern Europe, Turkey, and the Maghreb.
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